Shipping policy

At Liona, we ensure fast, reliable, and hassle-free delivery for all our jewelry orders. Below you will find our full shipping details.

Processing Time

 

All orders are processed and shipped within 48 hours (Monday–Friday).

After dispatch, you will receive a confirmation email containing your tracking number.

Delivery Time

 

Estimated delivery time: 6–9 business days.

Most customers receive their order earlier.

Shipping Costs

 

• Free shipping on orders over 30€ / $30 / £30
• Orders below this threshold have a small shipping fee displayed at checkout.

There are no hidden fees, no extra charges, and no customs duties.

 

Customs & Duties

Your package is shipped in a way that guarantees no customs fees are charged to you.

All import costs are fully covered by us.

Order Tracking

Once your order is shipped, you will receive a tracking link to follow your package in real time.

 

Shipping Areas

We ship to all countries listed at checkout. If your country is available, we deliver there.

 

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us at info@liona.shop and we will resolve it immediately.